Messages allows you to view your incoming and outgoing message history by individual Contact, by Group, or by individual Keyword

Viewing message history

FrontlineSMS allows you to view all your incoming and outgoing messages in a number of ways:

By Contact

Clicking on the Contacts button [1] brings up a list of all your FrontlineSMS Contacts, regardless of Group. Your full Contact list will appear in the window below [4]. Selecting a Contact from this list will display their full message history in the adjacent window on the right [5]. You can filter these messages (for example, only show Sent or Received messages) but ticking and/or unticking the Received and Sent boxes [2]. If you also want to filter the messages by date, you can select a From and To date range [3]

By Group

Clicking on the Groups button [1] brings up a list of all your FrontlineSMS Groups in the window below [4]. Selecting a Group from this list will display a full Group message history in the adjacent window on the right [5]. You can filter these messages (for example, only show Sent or Received messages) but ticking and/or unticking the Received and Sent boxes [2]. If you also want to filter the messages by date, you can select a From and To date range [3]

By Keyword

Clicking on the Keywords button [1] brings up a list of all your FrontlineSMS Keywords in the window below [4]. Selecting a Keyword from this list will display a full Keyword message history in the adjacent window on the right [5]. You can filter these messages (for example, only show Sent or Received messages) but ticking and/or unticking the Received and Sent boxes [2]. If you also want to filter the messages by date, you can select a From and To date range [3]

Message icons

Incoming and outgoing messages are displayed with relevant icons next to the message (indicating messages in, and messages out). If messages have been sent and received via FrontlineSMS Forms then the following icons will display -    for sent forms, and     for received forms (i.e. completed information coming back in from your contacts or users)